Frequently Asked Questions

What does Ryse Technologies specialize in?

Ryse is a Microsoft Dynamics 365 Finance & Supply Chain Management (D365F&SCM) consulting and software firm, but our expertise extends far beyond ERP configuration. We deliver end-to-end digital solutions across the enterprise, including:

  • Dynamics 365 Implementations & Optimizations – New rollouts, upgrades from AX, performance tuning, and post-go-live support.
  • Bespoke AI Solutions – Custom demand forecasting, intelligent quoting, anomaly detection, and generative AI assistants.
  • Fabric, Data Warehousing & Reporting – Data lakehouse architectures, Azure SQL/Data Factory/Databricks, Power BI dashboards, and enterprise reporting frameworks.
  • Power Platform Solutions – Low-code apps, Power Automate workflows, Dataverse modeling, and custom business apps to extend ERP capabilities.
  • Systems Integration – Secure, scalable integrations with any business application, industry-specific software, or custom APIs.
  • Custom Business Applications – Tailored C# applications, Azure-based middleware, and standalone enterprise software solutions.
  • White-Label Partnerships – Delivery support for larger Microsoft partners needing specialized D365 expertise.

In short: if it touches ERP, data, or reporting, Ryse has the expertise to design, implement, and support it.

How is Ryse different from other Microsoft partners?

Unlike large system integrators, we combine deep technical expertise with boutique-level focus. Our proprietary tools, including Performance Scout, Clone Commander, and our Data Lakehouse Accelerator, tackle common D365 pain points like performance issues, environment refreshes, and data modernization. We also offer flexible white-label partnerships for larger firms needing extra bandwidth.

Do you only work with new D365 implementations?

No. Many of our clients come to us post-implementation for optimization, performance improvements, reporting solutions, or managed support. We also assist with upgrades from legacy Dynamics AX to D365.

Can you support legacy systems?

Yes. Our team has decades of experience with Dynamics AX and related platforms. We maintain and support legacy environments while helping clients plan and execute their modernization strategy.

What industries do you serve?

We have strong expertise in professional services, manufacturing (both discrete and process), warehousing, logistics, energy, and healthcare/biomedical industries.

What size organizations do you typically work with?

Our sweet spot is mid-market and enterprise organizations using or moving to D365, usually with revenue figures between $20M and $1B annually. We also work with larger system integrators through white-label arrangements.

Do you offer ongoing managed services?

Yes. We provide managed services that cover break/fix, continuous improvement, Azure DevOps guidance, and proactive monitoring. Our goal is to reduce risk for administrators and keep your ERP running smoothly.

How do your proprietary tools help D365 users?

  • Performance Scout: Detects and logs intermittent performance issues that are difficult to reproduce outside of production.
  • Clone Commander: Automates production-to-test refreshes with built-in data obfuscation and configuration scripts.
  • DLH Accelerator: Converts legacy SSIS/T-SQL processes into Azure Data Factory and Databricks, cutting cloud migration timelines from months to weeks.

Do you work only in the U.S.?

Ryse is based in Boston but operates fully remotely with global consultants. We support clients across North America and abroad.

How can I start working with Ryse?

Most clients begin with a discovery call or ERP health check. From there, we recommend the right engagement whether it’s a Dynamics 365 implementation, a data warehousing/reporting project, AI-driven forecasting, Power Platform apps, or custom integrations. Since our domain covers everything ERP touches, we can scale from a targeted quick win to a full digital transformation roadmap.

Can you help us migrate from Dynamics AX to Dynamics 365 Finance & Supply Chain Management?

Yes. We specialize in AX-to-D365 upgrades, including data migration, custom code remediation, integrations, and user training. Our team has led dozens of AX-to-D365 projects, reducing downtime and ensuring compliance during the transition.

Do you provide reporting and analytics solutions for Dynamics 365?

Absolutely. We design data lakehouses, warehouses, and Power BI solutions that unify financial, supply chain, and operational data. Our DLH Accelerator streamlines migrations from SQL Server/SSIS to Azure Data Factory and Databricks, making reporting faster and more scalable.

How do you support Microsoft’s Power Platform?

We build custom apps, automate workflows, and design integrations using Power Apps, Power Automate, and Dataverse. We also create low-code solutions that extend D365 and connect with other enterprise systems.

Do you offer AI-driven solutions?

Yes. We develop bespoke AI solutions that combine predictive analytics, generative AI, and traditional software development. Examples include demand forecasting, intelligent quoting tools, anomaly detection, and event profitability optimization.

Can you integrate Dynamics 365 with other enterprise systems?

Yes. ERP rarely exists in isolation, and integrations are a core part of what we do. We build secure, scalable connections between Dynamics 365 and Salesforce, HubSpot, Xero, QuickBooks, and dozens of industry-specific applications. For unique needs, we develop custom APIs, middleware, and Azure-based services—ensuring your ERP is the connected hub of your enterprise.

Do you resell Microsoft licenses?

We partner with Microsoft indirect providers to supply Office 365, Dynamics 365, and Azure licenses. We can help you right-size your license mix, ensuring you don’t overpay while meeting compliance requirements. We are currently offering a 10% discount on all MS licenses, and 5% on all Azure capacities. 

How do your managed services differ from Microsoft’s support?

Microsoft support is limited to core application issues that are Microsoft’s responsibility. They won’t advise on how you’re using Dynamics 365, help configure it for your business, or debug customizations and third-party ISVs. That’s where Ryse steps in.

Our managed services go far beyond break/fix:

  • Correct Use Guidance – Helping users and admins understand how to best leverage D365 features.
  • Configuration & Optimization – Tuning workflows, security, and system settings for your business.
  • Custom Code & ISV Debugging – Identifying issues in extensions, customizations, or ISV products, and fixing them.
  • Vendor Management – We coordinate directly with your ISVs and with Microsoft on your behalf, ensuring you get what you need from both without the finger-pointing.
  • Proactive Monitoring & Continuous Improvement – We don’t just wait for issues; we prevent them and enhance your system over time.

What security practices do you follow for data migrations and cloud projects?

We follow Microsoft best practices, implement Azure role-based access control, use data obfuscation tools (like Clone Commander), and support SOC 1, SOC 2, and SOC 3 compliance requirements.

Do you offer white-label services to other Microsoft partners?

Yes. Larger system integrators and Microsoft partners often rely on Ryse for specialized ERP services. Our team covers Dynamics 365 Finance & Supply Chain, AI-driven solutions, Fabric/data warehousing, Power Platform, and custom business apps. As a white-label partner, we deliver under your brand so you can expand capabilities without increasing overhead.

What results can clients expect from working with Ryse?

Our clients see accelerated implementations, reduced ERP performance issues, stronger analytics, and less administrative risk. Beyond ERP, we help them modernize data platforms, automate processes with Power Platform, and adopt AI solutions that drive efficiency. The result is a connected enterprise where everything ERP touches works smarter, faster, and more reliably.

How long does a typical Dynamics 365 Finance & Supply Chain implementation take?

Most implementations range from 6 to 18 months depending on complexity, number of legal entities, and integrations. Our agile delivery model accelerates timelines while reducing risk, and our proprietary tools further streamline key project phases.

Can Ryse rescue a struggling Dynamics 365 project?

Yes. Many clients call us mid-project when things aren’t going as planned. We specialize in project turnarounds, performance tuning, and aligning system design with business requirements.

Do you offer cloud migration services outside of Dynamics 365?

Yes. Our team helps enterprises migrate SQL Server, SSIS, and on-premise data warehouses into Azure cloud environments. We leverage our DLH Accelerator to transform legacy ETL processes into modern Azure Data Factory and Databricks pipelines.

What is your experience with global, multi-entity rollouts?

We’ve led multi-company implementations across North America, Europe, and Asia. We address localization, tax compliance, intercompany flows, and multi-currency reporting to ensure global ERP success.

How do you ensure a smooth production-to-test refresh in D365?

We use our Clone Commander tool to automate the refresh process. It saves administrators hours of manual effort and includes built-in data obfuscation to protect sensitive information in non-production environments.

Can you help improve system performance in Dynamics 365?

Yes. Our Performance Scout tool detects intermittent slowdowns and logs root causes. Combined with our tuning expertise, we eliminate bottlenecks in batch jobs, queries, and integrations that impact user productivity.

Do you provide training for Dynamics 365 users and admins?

Yes. We deliver tailored training sessions for finance, supply chain, IT administrators, and executives. Training ensures adoption, reduces support tickets, and empowers internal teams to manage their ERP long term.

What’s included in your managed support offering?

Our support includes environment monitoring, code fixes, functional troubleshooting, user management, regression testing, and release management. We act as a proactive partner to keep your system stable and efficient.

Can you help us prepare for Microsoft Solution Partner certification requirements?

Yes. We guide organizations through licensing quotas, customer success stories, and certifications needed for Microsoft Solution Partner status. We’re pursuing this ourselves and know how to navigate the process.

Do you offer short-term consulting engagements?

Yes. Not every client needs a full implementation or long-term contract. We frequently provide focused engagements—such as health checks, data migration planning, or Power BI reporting workshops—to solve targeted challenges quickly.